Polo Chef

Performance Marketing Roadmap

Confidential Client Strategy

The Market Challenge

The "Generic" Trap

Most catering options in Dubai market themselves as "food delivery" rather than "event partners." They compete on price, leading to perceived low quality.

Corporate Pain Points

  • Inconsistent food quality & presentation.
  • Late deliveries disrupting meeting schedules.
  • Lack of professional service staff.
  • Result: Decision makers fear embarrassment.

The Strategic Solution

Positioning Polo Chef not just as a caterer, but as a risk-free business asset.

Reliability First

Our messaging prioritizes punctuality and operational excellence. We sell peace of mind to the organizer.

Premium Presentation

Elevating the visual standard. Food that looks expensive, even if the budget is reasonable.

B2B Partnership

Moving from transactional orders to long-term corporate accounts and recurring revenue.

Who Are We Talking To?

The Office Manager

The Gatekeeper
  • Goal: Happy boss, seamless logistics.
  • Fear: Food arriving late/cold.
  • Pitch: "We make you look good."

HR Director

The Culture Builder
  • Goal: Team morale, employee retention.
  • Fear: Boring, repetitive meals.
  • Pitch: "Fuel your team's culture."

The Executive

The Decision Maker
  • Goal: Impressing clients/investors.
  • Fear: Looking cheap or unprofessional.
  • Pitch: "Executive-level hospitality."

The Acquisition Ecosystem

A multi-channel approach to capture intent at every stage.

LinkedIn Ads

Role: Targeted Awareness

Precision targeting of job titles and industries. Building trust where business happens.

Google Ads

Role: High Intent Capture

Capturing users actively searching for "Corporate Catering Dubai" right now.

Meta (Social)

Role: Visual Proof

High-quality visuals for retargeting and brand validation. "Show, don't just tell."

LinkedIn Strategy

Targeting Segments

  • Job Titles: Office Manager, HR Manager, Executive Assistant, Event Coordinator.
  • Industries: Finance, Tech, Real Estate, Legal (High value clients).
  • Location: Dubai Business Bay, DIFC, Media City, etc.

Creative Approach

  • The Problem/Solution Ad: "Tired of late lunches? Try Polo Chef."
  • The Social Proof Ad: Logos of current corporate clients.
  • The Offer Ad: "Book your first tasting session for free."

Google Ads Strategy

Keyword Buckets

  • Transactional: "Corporate catering Dubai", "Office lunch delivery".
  • Event Specific: "Seminar catering", "Board meeting lunch".
  • Negative Keywords: "Cheap", "Jobs", "Wedding" (to save budget).

Local Dominance

  • Google Maps: Optimizing GMB profile for local discovery.
  • Ad Extensions: Adding "Call Now" and "View Menu" sitelinks.
  • Bid Strategy: Maximizing Clicks initially, then switching to Max Conversions.

Content & Social

Meta is organic-first, used for credibility checks.

Visual Excellence

High-resolution photography of plated dishes. No stock photos. Authenticity wins trust.

Behind the Scenes

Reels showing the kitchen preparation, packing hygiene, and delivery staff uniforms.

Client Stories

Reposting client stories and testimonials. Tagging companies to increase reach.

Content Pillars

The Quality

Focus on ingredients, chef expertise, and menu variety.

The Reliability

Focus on on-time stats, packaging tech, and heat retention.

The Experience

Focus on happy teams, successful meetings, and ease of ordering.

The Education

Tips on ordering food for large groups, dietary requirement guides.

Lead Capture Architecture

1. Traffic Generation

LinkedIn Campaigns | Google Search Ads | Social Organic

2. Capture & Conversion

Landing Page Form WhatsApp Direct

3. Qualification (SLA 2 Hrs)

Log in Sheet -> Verify Budget/Date -> Assign Status

CONFIRMED BOOKING

The Ideal Lead Journey

Step 1: The Hook

A user sees an advertisement about "Reliable Catering" while planning an upcoming board meeting.

Step 2: The Click

They click through to a dedicated landing page showing the offerings and a lead-qualification contact form with a “Get Quote” button.

Step 3: The Interaction

They choose WhatsApp for speed. An automated greeting captures their Name and Company immediately.

Step 4: The Close

Sales team calls within 2 working hours, confirms dietary needs, sends a PDF quote, and follows up the next morning.

Operational Excellence (SLA)

2hrs

Logging SLA

All leads from WhatsApp or Forms must be contacted by the sales team within 2 hours.

24hrs

Follow-Up SLA

Initial human call or personalized message must happen within 1 business day.

100%

Quote Speed

All requested quotes must be sent before close of business on the same day.

Ideal Month 1 Budget: AED 2,000

Spend Bifurcation

  • AED 1,400 - LinkedIn (70%): The heavy lifter. 2 Campaigns x 2 Ad Sets.
  • AED 400 - Google Ads (20%): "Exact Match" keywords only to conserve budget.
  • AED 200 - Meta (10%): Retargeting only. Custom Audience (Website Visitors).

Execution Strategy

Phase 1 (Wk 1-2): Wide targeting on LinkedIn to identify cheaper audiences.

Phase 2 (Wk 3-4): Kill expensive Ad Sets. Shift budget to Google if LinkedIn CPC > AED 5.

Given Month 1 Budget: AED 1,500

Spend Bifurcation

  • AED 1,200 - LinkedIn (80%): The heavy lifter. 2 Campaigns.
  • AED 300 - Google Ads (20%): "Exact Match" keywords only to conserve budget.

Execution Strategy

Phase 1 (Wk 1): Launch broad LinkedIn targeting to test audiences and benchmark CPC.

Phase 2 (Wk 2): Optimize by pausing weak audiences. Maintain limited exact-match Google Ads.

Phase 3 (Wk 3): Kill high-CPC LinkedIn ad sets. Shift budget to best performers / Google if CPC > AED 3.

Phase 4 (Wk 4): Scale lowest-CPC channels and lock learnings for next cycle.

Ad Set Architecture

How we structure the account for maximum learning.

Campaign Level

Objective: Lead Generation (Native Forms / WhatsApp).

Bid Strategy: Maximum Delivery (Cap Cost if needed).

Ad Set Level (The "Who")

  • Set A: HR Directors (Culture angle).
  • Set B: Office Admins (Logistics angle).
  • Set C: Executives (Premium angle).

Ad Level (The "What")

  • Creative A: "Problem/Solution" Static Image.
  • Creative B: "Menu Teaser" Carousel.
  • Creative C: "Social Proof" Video.

First 4 Weeks Roadmap

Week 1: Setup & Launch

Set up LinkedIn Campaign Manager. Deploy initial creatives. Lead capture validation test.

Week 2: Data Gathering

Run campaigns. Start LinkedIn Organic posts. Meta content posting begins. Monitor "Junk" leads.

Week 3: Optimization

Analyze CPL. Pause expensive ads. Reallocate budget to winners. Influencer pilot selection.

Week 4: Review & Scale

Monthly Performance Report. Plan Month 2 content shoots based on what worked.

Reporting & Success Metrics

Transparency is key. You will know exactly where every Dirham goes.

Weekly Snapshot

  • Total Spend.
  • Number of Leads.
  • Cost Per Lead (CPL).
  • Top Performing Ad.

Monthly Deep Dive

  • Audience Insights.
  • Creative Performance.
  • Funnel Drop-off rates.
  • Strategy for next month.

The Dashboard

  • Live Google Sheet access.
  • Real-time lead logging.
  • Status tracking (New -> Contacted -> Booked).

Immediate Requirements

Content Shoots

  • Photoshoot SOP setup with ongoing execution by our team and staff.
  • High-quality photos of plated dishes.
  • Video clips of event setups.

Assets Needed

  • Brand Guidelines (Logos, Fonts).
  • Access to LinkedIn and Meta company pages, and Google ad account.
  • Designated POC for coordination with the agency.

Let's Get Started

Transforming Polo Chef into the #1 Corporate & Outdoor Caterers.

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